The Boomerang Effect: Leveraging Experienced Talent through Alumni Engagement

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In the modern, dynamic labour market, companies are always on the lookout for how to acquire and retain their best people. Although conventional hiring practices are still crucial, one new trend is catching on: the Boomerang Effect. This is where past employees come back, bringing with them greater skills, new ideas, and a fresh sense of loyalty. Through effective alumni relations programs, organizations can harness this effect, rehiring top talent with even more skills and experience.


Understanding the Boomerang Effect

The Boomerang Effect is not merely about employees returning; it’s about the strategic advantage organizations gain from rehiring individuals who have grown professionally elsewhere. These returning employees, often referred to as “boomerangs,” bring a unique blend of familiarity and novelty. They understand the company culture and values, reducing onboarding time and costs, while also introducing new ideas and skills acquired from their external experiences. This effect acknowledges that career paths are not always linear, and that sometimes, a period of external experience can be mutually beneficial.


Benefits of the Boomerang Effect

  • Increased Skills and Experience: Boomerangs usually come back with specialized skills and knowledge they acquired while working in other settings. This addition of outside expertise can greatly impact the organization, especially where internal talent development is slow. They may have had different management techniques, industry best practices, or the latest technology.

  • Shorter On-boarding Time and Expenses: Boomerangs’ knowledge of the company culture and processes enables them to on-board quickly, reducing on-boarding time and expenses. They already share the company’s language, systems, and critical stakeholders, which translates to quicker productivity.

  • Improved Productivity and Performance: Boomerangs tend to be highly committed and motivated, resulting in improved productivity and performance. They come back with a fresh sense of purpose and an enhanced appreciation for the company’s values.

  • Improved Cultural Fit: Returning employees tend to have a better fit with the company culture and values, promoting a good and harmonious working environment. They have already demonstrated their potential to succeed in the organization’s environment.

  • Increased Employee Morale: The return of high-potential former employees can have a positive effect on employee morale, showing that the company cares about its talent and appreciates their work. This can foster loyalty and appreciation among current employees.

  • Enlarged Network: Returning employees bring their new external networks to the company. This can provide access to new partnerships, clients, and talent pools.


Having Successful Alumni Engagement Programs in Place

To leverage the Boomerang Effect, organizations need to have proactive alumni engagement programs in place. Such programs should emphasize strong connections with previous employees and provide them with opportunities to come back.

1. Establish an Alumni Network

  • Develop a special online forum or community for previous employees to connect and remain in contact. This community should allow networking, communication, and sharing of information.
  • Host regular alumni events, both online and offline, to facilitate networking and relationship development. These events can be informal or formal.
  • Provide company news, updates, and success stories to alumni to keep them updated and involved. This can be through newsletters, blog articles, and social media posts.

2. Maintain Regular Communication

  • Send targeted emails or newsletters to alumni, showcasing career prospects and firm news. These should be made relevant to the alumni’s career interests and field.
  • Use social media sites to connect with alumni, posting appropriate content and encouraging interaction. This might be LinkedIn groups, Twitter conversations, and Instagram stories.
  • Provide alumni with access to company publications, including industry reports, white papers, and research results.

3. Develop Re-Entry Opportunities

  • Communicate explicitly that the company invites back former employees. This can be communicated through alumni newsletters, website postings, and social media posts.
  • Create a streamlined re-hiring process for boomerangs, allowing them to easily apply for available positions. This process should reduce bureaucratic obstacles and speed up the hiring process.
  • Consider establishing special roles or projects that are ideal for returning employees. This can be in the form of consulting roles, project-based roles, or leadership roles.

4. Showcase Company Growth and Innovation

  • Accentuate the company’s development and success since the alumni’s exit. This can be in the form of new products, services, collaborations, and expansion into new markets.
  • Emphasize the new challenges and opportunities that boomerangs will face upon return. This can be in the form of career growth opportunities, skill building programs, and leadership positions.
  • Highlight how the company has bettered its working environment, or benefit packages. This may include new teleworking policies, or increased time off.

5. Obtain Feedback and Insights

  • Conduct surveys or interviews with alumni to gather feedback on their experiences and insights. This can include questions about their reasons for leaving, their experiences at other companies, and their perspectives on the company’s strengths and weaknesses.
  • Use the feedback to refine company practices and policies, so that it becomes more inviting for boomerangs to come back. This can be adjustments to pay, benefits, work-life balance, and career advancement opportunities.
  • Interview the returnees as to why they returned, and how things can be made better. This will allow for refinement of the alumni program.

Real-Life Examples and Case Studies

Case Study: Adobe

Adobe maintains a strong alumni network, “Adobe Alumni,” that connects prior employees with events, resources for their career, and firm information.
Adobe actively tries to get the boomerangs to come back to the firm since they have valued their input as an organizational member.
The company discovered that returning individuals incorporate more easily and tend to have fresh eyes, bringing with them new things that can change old teams.


Real-World Example: “TechForward” Start-up

Fast-growing tech start-up, “TechForward,” discovered that a number of former engineers came back after gaining experience in larger, more established firms.
The boomerangs brought with them valuable experience in scaling up operations and best practices.
TechForward established a special alumni channel on their company Slack, and have noticed a significant increase in returning staff.


Case Study: Deloitte

Deloitte has a very extensive alumni network. They actively maintain contact with ex-employees, and utilize their network to identify new clients, and new employees.
They organize numerous alumni events, and have a team specifically dedicated to alumni relations.
They discovered that numerous previous employees come back to them as clients, or business associates.


Avoiding Potential Pitfalls

While the Boomerang Effect presents many advantages, organizations need to resolve potential pitfalls:

  • Managing Expectations: Make certain boomerangs know that returning does not assure promotion or advancement right away. Communication regarding career tracks and performance is essential.
  • Managing Possible Resentment: Clearly communicate to existing staff that boomerangs are coming back by virtue of their experience and talent, not because of prejudice. Transparency and equity are necessary for having a positive workplace.
  • Preserving Confidentiality: Make sure boomerangs respect confidentiality agreements and do not disseminate sensitive information about their former employers. This is especially crucial for workers who have worked for competitors.

Conclusion: Enjoying the Benefits of Returning Talent

The Boomerang Effect offers a tremendous chance for businesses to leverage skilled talent and diversify their talent pool. By using effective alumni engagement initiatives, businesses can create a robust bond with past workers and have an established pool of quality candidates waiting in the wings.

With today’s competitive marketplace, adopting the Boomerang Effect can serve as a competitive edge, enabling organizations to entice and hold on to talent with added know-how and experience. By cultivating an environment that accommodates and embraces returning employees, organizations can engineer a win-win situation for both the organization and its boomerangs, translating into long-term growth and prosperity.

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